Service
Service & Support
All AROUND CAREFREE WITH OUR SERVICE OFFERINGS
Highest reliability is the prerequisite for a smooth laboratory operation.
We guarantee a fast, fair and personal service. By this we mean solution-oriented and unbureaucratic assistance. For this purpose we offer two service concepts.

Full maintenance contract
- Annual maintenance
- Installation by our service technicians
- User training
- On-site operations
- Spare parts supply
- Adaptation to changing laboratory processes

First-line user concept
- Annual maintenance
- Installation by our service technicians
- Training of the in-house technicians of your laboratory as first-line users
- Second-level support
- Spare parts supply
Your Contact
You need spare parts or have a problem? We have an open ear for you. Our goal is to find the fastest and easiest way for you. Feel free to call us on the service phone at +49 (0) 4191 99 13 987 or contact your service technician directly.

Frederic Krupski
Head of Service
T: +49 (0) 4191 99 13 987
M: +49 (0) 152 59 53 77 84
E-Mail: fk@to-labsystems.de

Jurij Gutwein
Service Technician
M: +49 (0) 173 84 02 01 8
E-Mail: jg@to-labsystems.de